Children and Young People SME & Staff Supervisor

ADHD Careers with ADHD 360

Children and Young People SME & Staff Supervisor

Full-Time

Our ADHD Careers: About the role

Salary: £28,080.00 per year increasing to £29,120.00 after successful probation

Shift and Schedule: Monday to Friday 09:00 to 17:00

Location: Sheffield

Benefits:

  • Competitive salary and benefits package
  • Competitive pension scheme
  • Access to ‘blue light’ discount services
  • Support with CPD
  • Free use of our static caravan located in the Peak District providing respite, a chance to ‘take time out’ or just to have a break in a super location!

Full job description:

Do you want to make a difference?

Are you ready for a new challenge?

Can you work in a team that's supporting world class healthcare for people with ADHD?

If you have answered YES to these questions, we have a great opportunity for you!

Job Summary:

Responsible for the supervision of a small, dedicated, fast paced secretarial team, specialising in Child & Young People. Ensuring the team fulfil their duties via collaboration and support of the Paediatric clinical team, within a timely manner and to the required standard.

Essential Duties and Responsibilities:

  • Subject Matter Expert on Children and Young People referrals within both Private and RTC patient cohorts.
  • Supervising the secretary team, including 1 to 1’s and appraisals, ensuring tasks are fulfilled in a timely manner and to the required standard
  • Oversight and writing letters to GPs etc, to a high standard as these represent our medicine standards to other professionals
  • Oversight of and the management of our patients, helping them arrange appointments and assisting them to document their medical progress through the treatment pathway
  • Training of new and existing Secretaries on assessment and patient journey management duties
  • Managing the admin’ that accompanies this busy role, such as electronic filing of documents and answering emails

Qualifications and Experience:

  • Competent and confident with computers but not limited to MS Office, Outlook, Word, and Excel.
  • Organisation skills and an ability to manage own workload whilst supporting others
  • Excellent telephone skills to handle calls with a variety of unknown subject matters, while maintaining a compassionate yet task-focused approach, even under pressure.
  • An ability to work on own initiative yet be a key part of a team.
  • Be a natural problem solver.
  • Positive outlook and an ability to work well under pressure.
  • Being flexible to ‘go the extra mile’ when a patient in need requires that ‘little bit extra’.

Competencies:

  • Integrity
  • Dependability
  • Attention to detail
  • Confident
  • Team player
  • Resilience
ADHD 360 Core Values

The ADHD 360 culture and workplace

ADHD 360 Culture and Workplace

At ADHD 360 we pride ourselves on having a flat ADHD Careers culture where everyone has a voice no matter what position they hold in our business.

1. The acceptance of help: There are no prima donnas at ADHD 360

2. Respect and Protection of each other: We all work as a team striving for the same end goal; to offer the best and be the best

3. Encouragement: We have a lot of fun at work, and we encourage each other

4. We don’t do blame: We all stand by each other, when mistakes are made we look for the learning and move forward

5. HONK: This comes from a lesson from Saatchi and Saatchi, Why geese fly in their V formation. If someone needs help they’ll HONK, it’s what you’ll hear in our office. We’re never frightened to say I need help.

Are you interested in joining the ADHD Family?

We are always on the lookout for talented and dedicated professionals who are passionate about their work and eager to make a difference.

If you're interested in joining our team, we'd love to hear from you and discuss the opportunities!