Care Coordinator (Autism)

Full-Time

Our ADHD Careers: About the role

Salary: £27,851.20

Shift and Schedule: Mon - Fri 9am - 5pm

Location: Sheffield

Full job description:

Do you want to make a difference?

Are you ready for a new challenge?

Can you work in a team that's supporting world class healthcare for people with ADHD?

If you have answered YES to these questions, we have a great opportunity for you!

Company Description:

Want to be part of a healthcare revolution? ADHD 360 isn't just changing lives – we're transforming the entire narrative around neurodiversity. As the UK's leading ADHD diagnosis and treatment provider, recently crowned Medical Service of the Year 2024/25, we're on a mission to make neurodiversity something to celebrate, not hide.

Autism 360 is looking for a Care Co-ordinator based in our Sheffield Office

Job Summary:

Statement of job purpose:

The role will support the person seeking an assessment through the autism process, providing a seamless end to end point of contact.

Key responsibilities:

1. To support the person through the autism process.

2. To assisting with inbound enquiries across all available platforms, including but not restricted to telephones and email.

3. To work with key stakeholders, i.e. GPs or schools in the timely onboarding of people, collation of required information and distribution of post assessment reports.

4. To work with clinicians to ensure timely delivery against all KPIs.

5. To collate key data and other metrics relevant to the service delivery.

6. To take ownership of secretariat responsibilities including oversight of the clinical diary and scheduling of clinical appointments.

7. To maintain accurate, professional and timely records.

8. To uphold the values and professional expectations of Autism 360 and the wider ADHD 360 LTD organisation.

9. To attend relevant training and development to maintain and develop skills and knowledge required to maintain exceptional standards.

10. To operate as an integral member of the Autism 360 team, contributing to service review, reflection and future planning as required.

Essential Duties and Responsibilities:

General / administration To prepare for and participate in regular supervision. To carry out all administrative tasks reasonably associated with the nature of the role. To adopt a supportive and constructive approach with others in the team. To follow wider ADHD 360 LTD policies and procedures. To undertake other duties, across Autism 360 and ADHD 360 as required to ensure a positive and support experience of those accessing the services.

Qualifications and Experience:

Qualification, education and training GCSEs in Maths and English (Grade C or above) IT Proficiency with all aspects of Microsoft Office and online platforms

Competencies:

Values & Personal Qualities High levels of personal and professional integrity Supportive and empathic approach Excellent organisational skills to enable autonomy on a day-to-day basis Reflective about your skills, practice, and professional development Clear defensible record keeping Flexible and original in thinking and decision making A commitment to work proactively within a team Ability to multitask whilst maintaining high quality of work

Additional Info:

Safeguarding Responsibilities:

ADHD360 is committed to safeguarding and promoting the welfare of children, young people, and adults. Safeguarding is everyone's responsibility, and all employees are required to act in such a way that always safeguards the health and wellbeing of children, young people, and adults that you may come into contact with during your work. To fulfil these duties, you will be required to participate and attend appropriate mandatory training to recognise the signs and symptoms of abuse and how to respond to these signs and symptoms. All employees are required to adhere to local and national safeguarding policies and guidance. All employees must also ensure that they understand and act in accordance with this clause. If you do not understand exactly how this relates to you personally, then you must ensure that you seek clarification from your line manager or refer to the company Safeguarding policy. Equally, all managers have a responsibility to ensure that their team understand their individual responsibilities regarding the safeguarding of children, young people and adults.

Benefits:

Enhanced Holidays (5 Weeks) plus extra day for birthday
Paid 30 minute lunch
Employers' pension contribution above minimum
EV Car Scheme
Blue light card
Use of static home (near Alton Towers)

Care Coordinator (Autism)