Registered Manager

Full-Time

Our ADHD Careers: About the role

Salary: £60,000 (Full time)

Shift and Schedule: Monday - Friday 9am - 5pm

Location: Nettleham

Benefits:

25 days annual leave plus bank holidays
Birthday off
Holiday Purchase Scheme
Employer’s pension contribution above minimum
Enhanced maternity, adoption, shared parental and paternity pay & paid fertility leave for those undergoing fertility treatment
DBS paid
EV car scheme
Personal wellbeing support
Employee assistance programme
Keys Health services discount for you and your family of 12.5%
Use of our ADHD360 static home (near Alton Towers)
Company celebration events

Full job description:

Do you want to make a difference?

Are you ready for a new challenge?

Can you work in a team that's supporting world class healthcare for people with ADHD?

If you have answered YES to these questions, we have a great opportunity for you!

Company Description:

Keys Health is a division of Keys Group and is made up of ADHD360, Autism 360 and Mable.

ADHD360 and Autism360 diagnose, treat and empower those living with Neurodiversity to unlock their potential and live brighter lives. Mable delivers a complimentary speech and language therapy that supports a range of communication challenges through schools and privately.

Our mission is simple (but mighty): to make neurodiversity something to celebrate, not hide. Help us make every patient’s journey the best it can be.

Job Summary:

ADHD 360 is seeking an experienced, accountable, and proactive Registered Manager to lead the delivery of high-quality, safe, and effective care across our services. As a fast-growing, clinician-led organisation specialising in the assessment and treatment of ADHD in children and adults, this role is critical in ensuring regulatory compliance, continuous quality improvement, and an outstanding patient experience.

The postholder will be responsible for ensuring the organisation remains fully compliant and inspection-ready in line with Care Quality Commission (CQC) regulations and Key Lines of Enquiry (KLOEs), supporting the delivery of services that are safe, effective, caring, responsive, and well-led.

Essential Duties and Responsibilities:

Act as the Registered Manager for ADHD 360, maintaining CQC registration across all locations and ensuring the Statement of Purpose remains accurate and up to date
Lead and embed robust governance frameworks across clinical and non-clinical functions
Ensure full compliance with CQC regulations, standards, and guidance at all times
Monitor, evaluate, and continuously improve service quality, patient safety, and patient experience
Lead preparation for CQC inspections and audits, ensuring all documentation, systems, and processes meet regulatory requirements
Chair and lead governance meetings relating to risk, incidents, complaints, and Duty of Candour
Act as the primary point of contact with the CQC, including the management of notifications, inspections, and regulatory communications
Oversee the identification, investigation, and reporting of notifiable incidents in line with the Patient Safety Incident Response Framework (PSIRF)
Ensure learning from incidents, complaints, and audits is embedded into practice to prevent recurrence
Provide expert guidance and support to teams on regulatory standards, policies, and best practice
Promote a culture of accountability, transparency, and continuous improvement
Support organisational growth while maintaining high standards of care and compliance
Uphold and actively promote ADHD 360’s values and culture across the organisation

Qualifications and Experience:

Level 5 Diploma in Health and Social Care (or equivalent)
Minimum of 2 years’ experience as a Registered Manager or Deputy Manager within a CQC-regulated healthcare setting
Proven experience in healthcare management, including clinical governance, patient safety, and quality improvement
Strong understanding of CQC regulations, frameworks, and inspection processes
Experience in ADHD services, including medication management and titration processes
Demonstrated leadership experience, including managing, coaching, and developing teams
Excellent communication skills, both written and verbal, with the ability to engage effectively with internal and external stakeholders
Strong analytical skills with high attention to detail
Ability to work effectively under pressure in a fast-paced, evolving environment
Experience working in a KPI-driven environment with an understanding of commercial objectives

Competencies:

Integrity and professionalism
Accountability and dependability
Attention to detail
Attention to detail
Problem-solving and decision-making
Leadership and confidence
Collaboration and teamwork
Resilience and adaptability

Additional Info:

ADHD360 is committed to safeguarding and promoting the welfare of children, young people, and adults. Safeguarding is everyone's responsibility, and all employees are required to act in such a way that always safeguards the health and wellbeing of children, young people, and adults that you may come into contact with during your work. To fulfil these duties, you will be required to participate and attend appropriate mandatory training to recognise the signs and symptoms of abuse and how to respond to these signs and symptoms. All employees are required to adhere to local and national safeguarding policies and guidance. All employees must also ensure that they understand and act in accordance with this clause. If you do not understand exactly how this relates to you personally, then you must ensure that you seek clarification from your line manager or refer to the company Safeguarding policy. Equally, all managers have a responsibility to ensure that their team understand their individual responsibilities regarding the safeguarding of children, young people and adults.

Registered Manager